What qualifications do I need?
You are not required to have formal qualifications in order to work within the industry, but training is available which can help build your skills and career options. Having the skills to understand people is essential; our staff need the ability to interact with each family and gentle confidence is considered to be one of our most valuable assets.
Will I need any training?
Considering the sensitive nature of the situations they deal with, funeral industry employees need a mature and responsible attitude. They generally deal with clients who are emotionally vulnerable, and so require excellent communication skills and an understanding of how people deal with grief.
We aim to:
- Attract the best and brightest in our business, those that truly have a heart to serve others.
- Retain our staff by affording them the very best training and working conditions in order to meet and exceed expectations.
- Empower the staff with the autonomy to serve our client families at the highest level possible with full access to our resources.
The fact that I can help a family take away a comforting memory from a funeral is the reason why I love what I do. Being a Funeral Director leaves me with a strong sense of job (and personal) satisfaction, especially since I’m surrounded by like-minded colleagues who are all working towards one end goal.
Every day is different because every family is different and every time I listen to a person’s eulogy, I am reminded just how interesting, entertaining, humbling and loving people can really be.
– Iain Potts, Funeral Director